WhatsApp

We're glad you want to get in touch. Before you go ahead, we'd like to tell you honestly what happens when you use WhatsApp. Then the choice is yours.

Please don't share health information via WhatsApp

Practical questions are welcome here. How something works, what it costs, whether you can move an appointment. But please don't tell us here what is going on in your body or your life.

If you would like to share that, and we would genuinely like to hear it, email us at info@healinggrounds.org, call us on +31 6-83489358, or book a Clarity Session. Your story then gets our attention somewhere better suited to it.

What Meta can and cannot see

WhatsApp is owned by Meta, the company behind Facebook and Instagram.

Meta cannot read along. The content of your message is encrypted and exists only on your phone and ours.

Meta can see that your phone number was in contact with Healing Grounds, and how often. We are unfortunately unable to switch that off or prevent it, which is why we want you to know about it. This applies to all your WhatsApp contact, by the way, not just with us.

What we ourselves do with your message

Your message sits on one phone and nowhere else. We make no backup of it, we don't add your number to any mailing list, and we don't share it with anyone. Conversations disappear automatically after 90 days, and if you would like us to delete the conversation and your number sooner, simply ask.

Would you rather not use WhatsApp?

That's entirely understandable, and honestly our own preference goes out to privacy-friendly alternatives too. Email and phone reach us just as well, and Meta plays no part in those.

If you're on Signal, you can reach us there, and that is a privacy-friendly alternative. Signal works differently: nothing is kept there about who you are in contact with, or which organisation. You'll find us as healinggrounds.23 (Signal requires a number at the end).